Privacy Policy

Brightside Desk Co.
Last updated: September 10, 2025

Brightside Desk Co. (“we”, “our”, “us”) operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Brightside Desk Co. is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with:

The Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and
Applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), where relevant.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we refer to information that identifies you or could reasonably identify you. This may include:

Contact details: name, email address, billing/shipping address, phone number
Financial information: payment details (processed securely via Shopify or other payment processors)
Account information: login details, preferences, settings
Transaction details: items viewed, added to cart, purchased, returned, or exchanged
Communications: emails, messages, or other interactions with us
Device and usage information: IP address, browser type, site activity, and cookies

We only collect personal information that is reasonably necessary for the operation of our Services.

How We Collect Your Information

We may collect personal information:

Directly from you (e.g., when you create an account, place an order, or contact us)
Automatically through your device and browsing activity (cookies, analytics)
From service providers (e.g., Shopify, payment processors, shipping partners)
From marketing or advertising partners where permitted by law

How We Use Your Personal Information

We use personal information for purposes such as:

Providing and improving our Services – processing orders, payments, returns, and customer support
Marketing and promotions – sending newsletters, offers, and personalized recommendations (you can opt out anytime)
Security and fraud prevention – verifying accounts, preventing unauthorized activity
Legal compliance – meeting obligations under Australian or U.S. law, or responding to lawful requests

Disclosure of Personal Information

We may share your personal information with:

Shopify and related service providers who enable our store to function
Third-party vendors (e.g., shipping, IT, analytics, marketing partners)
Law enforcement or regulatory authorities if required by law
Business partners in the event of a merger, sale, or restructuring

We do not sell your personal information as defined under U.S. and Australian law.

International Data Transfers

As Shopify and some of our service providers are located outside your country (including in Canada, the U.S., and other countries), your personal information may be transferred overseas. We take reasonable steps to ensure that such transfers comply with applicable privacy requirements.

Your Privacy Rights

Depending on where you reside, you may have certain rights under Australian and/or U.S. privacy laws. These may include the right to:

Access the personal information we hold about you
Request corrections if your information is inaccurate or outdated
Opt out of marketing communications at any time
Request deletion of your personal information, subject to exceptions
Request details about the categories and specific pieces of personal information we collect, use, or disclose (U.S. residents)
Opt out of “sale” or “sharing” of personal information (California and certain U.S. states – although we do not sell personal information, you may opt out of certain marketing activities)
Non-discrimination for exercising your privacy rights (California residents)

You may exercise these rights by contacting us at the details provided below.

Data Security and Retention

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.

Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to improve your experience, analyze usage, and deliver targeted advertising. You can manage cookie preferences through your browser settings.

Children’s Privacy

For Australia: Our Services are not directed to individuals under the age of 18.
For the U.S.: We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it.

Complaints (Australia)

If you have concerns about how we handle your personal information, please contact us using the details below. We will investigate and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au .